Terms and conditions
Shipping & Delivery
Generally orders are processed and shipped by the next business day after receipt of your order. All online orders will be shipped via Standard Delivery. Please allow 5-7 business days for delivery within the continental US.
If you require or prefer expedited shipping, please call us at 800-745-8252 (8:30 AM – 4:30 PM EST) for availability and rates. Orders with expedited shipping must be placed before 1:00 PM EST for same-day processing.
We do offer quantity discounts on select items as well as special bookstore and non-profit rates. Please contact us directly for these discounts and rates.
Returns and Refunds
CCL has a 30-day return policy, beginning the day of shipment. All items submitted for return and refund must be in resalable condition; thermometers must be unopened. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.
Thermometer Replacement Policy
If you receive a faulty thermometer, we will gladly replace it within 30 days of purchase. After this time, any problems with the thermometer should be directed to Veridian Healthcare, LLC at 866-326-1313.
Call us at 800-745-8252.