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Terms and conditions

Shipping & Delivery

Generally orders are processed and shipped by the next business day after receipt of your order. All online orders will be shipped via Standard Delivery. Please allow 7-10 business days for delivery within the continental US.
If you require or prefer expedited shipping, please call us at 800-745-8252 (8:30 AM – 4:30 PM EST) for availability and rates. Orders with expedited shipping must be placed before 11:00 AM EST for same-day processing.

Discounts

We do offer quantity discounts on select items as well as special bookstore and non-profit rates. Please contact us directly for these discounts and rates.

Returns and Refunds

CCL has a 30-day return policy, beginning the day of shipment. All items submitted for return and refund must be in resalable condition; thermometers must be unopened. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.

Thermometer Replacement Policy

If you receive a faulty thermometer, we will gladly replace it within 30 days of purchase. After this time, any problems with the thermometer should be directed to Veridian Healthcare, LLC at 866-326-1313.

Questions?

Call us at 800-745-8252.

Contact Information

The Couple to Couple League International, Inc.
5440 Moeller Avenue Suite 149
Cincinnati, OH 45212

Hours: 8:30 - 4:30 Eastern M-F

 

Phone: (513) 471-2000
Toll free: (800) 745-8252
Fax: (513) 471-2000

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