Terms & Conditions  

Read carefully before using this site.
(En Espanol)

By using this site, you signify you agree to these Terms and Conditions.

Welcome to Couple to Couple League International, Inc. (“CCLI”). Below are the Terms and Conditions for CCLI and its affiliates.  They apply to the content on the CCLI website (ccli.org) and to any products (including CCL Classes), collectively known as CCLI.

CCLI may revise and update these Terms and Conditions at any time. Your continued usage of CCLI will mean you accept those changes.

 

1. CCLI Does NOT Provide Medical Advice.

1.1 If you are experiencing a medical emergency, you should dial “911” immediately. Reliance on any information provided by CCLI is solely at your own risk. Your interactions with the providers via CCLI are not intended to take the place of your relationship with your regular health care practitioners.

1.2 The contents of CCLI, such as text, graphics, images, webinars, products, and other material contained on or through CCLI are for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on CCLI.

1.3 Neither CCLI, nor any of its subsidiaries or affiliates or any third party who may promote CCLI, shall be liable for any professional advice obtained from a health care provider via CCLI or for any other information obtained on CCLI. You acknowledge that your reliance on any healthcare providers or information provided by the providers via CCLI is solely at your own risk and you assume full responsibility for all risk associated herewith. CCLI does not make any representations or warranties about the training or skill of any healthcare providers who are found on CCLI.

1.4 CCL Classes, Coaching Sessions or other Classes or services are not designed to, nor do they provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual.  Through these services, information for educational purposes only is provided. The information provided through these services, or through linkages to other sites, is not a substitute for medical or professional care and you should not use the information in place of a visit, call, consultation, or the advice of your physician or other healthcare provider.

 

2. General

2.1 You use CCLI and its products at your own sole risk.  If you use CCLI or its products for any purpose other than their intended use, you assume all risk associated with such use.

2.2 CCLI is an educational initiative designed to provide the best available information and bring you simple, natural, effective ways to understand and support your fertility awareness, regardless of your stage in life. We want you to feel as comfortable and confident as possible about the products and services we offer.

2.3 CCLI offers certain online services through its website. As part of the CCLI Website, CCLI operates an online retail service (the "Online Store"). For the purposes of this Agreement, “Services” shall mean all of the above, including, without limitation, the availability to you of CCLI Websites, and the Online Store.

2.4 The CCLI Websites are maintained and updated frequently to bring you the latest information online. Although our technicians do their best, CCLI cannot be held responsible for, and you waive any claim against CCLI in respect of errors and omissions.

2.5 The CCLI Website is hosted and/or operated in the US.

2.6 Terms of Use. This Agreement (the "Agreement") sets forth the terms for your use of the Services. You are only authorized to use the Services upon the express condition that your use of the Services is in accordance with all applicable laws and the terms of this Agreement. Please read this Agreement carefully. Your use of the Services or any part thereof constitutes your (as well as your parent or legal guardian if you are under the Legal Age) acceptance of this Agreement. In addition to the foregoing, your purchase of any products or items through the Online Store constitutes your acceptance of the terms of this Agreement. If you do not agree to be bound by this Agreement, you are not authorized to access the CCLI Websites or to use the Services.

2.7 Modifications to Terms. CCLI may modify this Agreement from time to time and such modification shall be effective immediately upon posting such modifications on the CCLI Websites or any of them. Your continued use of the Services after CCLI has posted a revised Agreement constitutes your acceptance of the revised Agreement. The term “Agreement” when used herein shall be deemed to include all amendments to this Agreement, as and when they are incorporated into this Agreement, regardless of whether you have accessed the most recent version of this Agreement. Accordingly, you should access this Agreement each time you use any of the Services.

2.8 Modifications to the Site. CCLI reserves the right to modify the Site or to change or discontinue any of the services offered on the Site with or without notice to you. We shall not be liable to you or to any third party should we exercise our right to modify the Site or to change or discontinue our service offerings. If you object to any change to the Site or our services, your sole recourse will be to discontinue using the Site. Your continued use of any modified service on the Site will indicate your assent to such changes.

2.9 Representations & Warranties. You represent and warrant that: You are of legal age to form a binding agreement (“Legal Age”). If you are not of Legal Age, you are not authorized to use the Services unless: (a) you have received the permission of your parent or legal guardian and (b) your parent or legal guardian, by granting such permission agrees to be bound by this Agreement and in such a case, the term “you” and “Client” shall be deemed to include your parent or legal guardian.

2.10 You will provide true, accurate, current, and complete information about yourself ("Client Information") as prompted and you will maintain and promptly update your Client Information to keep it true, accurate, current, and complete.

2.11 CCLI has the right to refuse, suspend or terminate your current or future use of the Services (or any portion thereof), without warning, if: we believe that you are under the Legal Age and you represent yourself as being of or over the Legal Age you provide, or CCLI suspects that you have provided, any information that is untrue, inaccurate, not current, incomplete or in violation of the CCLI Principles (https://ccli.org/principles/).

2.12 Privacy Policy. Your privacy is important to CCLI. Please see the CCLI Privacy Policy at: https://ccli.org/privacy-policy/. Please read the Privacy Policy carefully for details relating to the collection, use, and disclosure of information.

 

3. Acceptance Of Our Terms.

3.1 By registering with CCLI, you acknowledge that you have read, understand, and agree to these Terms. These terms create a binding legal contract between you and CCLI.

3.2 These Terms shall be effective from the moment you register with CCLI and shall remain in full force and effect even after you cease your use of CCLI.

3.3 By registering with CCLI, you acknowledge that the information provided is for informational use only and is used at your own sole risk. This includes:

• You may get pregnant when using CCLI even if your purpose for using CCLI is to avoid getting pregnant.
• There is no guarantee that the use of CCLI will assist you in getting pregnant.
• You may or may not successfully discover a pattern that leads to a diagnosis of a potential illness or disease with the use of CCLI.
• All information is inputted by you, and you are solely responsible for the accuracy, timeliness, and interpretation of your information.
• Certain information provided through CCLI may involve the discussion of reproductive anatomy and/or sexual acts and therefore may not be appropriate for all users. If you are offended by material on CCLI then you should discontinue use of CCLI.

 

4. Ownership of the Site and Related Materials

All pages within this Site and any material made available for download are the property of CCLI, or its licensors or suppliers, as applicable. The Site is protected by United States and international copyright and trademark laws.

 

5. Electronic Communications

5.1 When you use any CCLI Service, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.

5.2 By calling or texting the phone numbers 513-471-2000, (800) 745-8252 or (800) 214-6028, you agree to receive non-marketing text messages from our staff.  If you no longer wish to receive text Messages, you may opt out at any time by letting the office know by text, email, or phone call.  You may also reply "STOP" at any time to a text and you will be opted out.

5.3 We send approximately one text message per month for six months to our students to provide links to call/text/email our staff with follow-up questions or concerns relating to instruction.

5.4 There is no additional charge for support for students.

5.5  Students can text or call 800-214-6028 or 513-471-2000 or email ayuda@ccli.org to receive assistance.

 

6. Accuracy and Integrity of Information

Although CCLI attempts to ensure the integrity and accurateness of the Site, it makes no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Site and Content thereon. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform CCLI so that it can be corrected. Information contained on the Site may be changed or updated without notice. Additionally, CCLI shall have no responsibility or liability for information or Content posted to the Site from any non-CCLI affiliated third party.

 

7. Links to Other Sites

CCLI makes no representations whatsoever about any other website that you may access through this Site. When you access a non-CCLI site, please understand that it is independent from CCLI, and that CCLI has no control over the Content on that website. In addition, a link to a non-CCLI website does not mean that CCLI endorses or accepts any responsibility for the Content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

 

8. User Submissions

8.1 Children’s Privacy. We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.

8.2 The personal information you submit to CCLI is governed by the CCLI Privacy Policy. To the extent there is an inconsistency between this Agreement and the CCLI Privacy Policy, this Agreement shall govern.

8.3 You agree that you will not upload or transmit any communications or content of any type to the Public Areas (including blogs, forums, etc.) that infringe or violate any rights of any party. By submitting communications or content to the Public Areas, you agree that such submission is non-confidential for all purposes.

8.4 If you make any such submission, you agree that you will not send or transmit to CCLI by email, (including through the email addresses listed on the “Contact Us” page) any communication or content that infringes or violates any rights of any party. If you submit any business information, idea, concept, or invention to CCLI by email, you agree such submission is non-confidential for all purposes.

8.5 If you make any submission to a Public Area or if you submit any business information, idea, concept or invention to CCLI by email, you automatically grant-or warrant that the owner of such content or intellectual property has expressly granted CCLI a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. CCLI may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, do not submit them to the Public Areas or to CCLI by email. We try to answer every email in a timely manner but are not always able to do so.

8.6 You agree to only post or upload media (like photos, videos or audio) that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy or any other rights of any other person. Photos or videos of celebrities and cartoon or comic images are usually copyrighted by the owner.

8.7 To protect your privacy, you agree that you will not submit any media that contains Personally Identifiable Information (like name, phone number, email address or website URL) of you or of anyone else without permission. Uploading media like images or video of other people without their permission is strictly prohibited.

8.8 By uploading any media on the CCLI site, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission.

8.9 It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these Terms and Conditions and the CCLI Privacy Policy.

8.10 You agree that you will not upload any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or the Site.

8.11 By uploading any media like a photo or video, (a) you grant to CCLI a perpetual, non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in the media; and (b) you certify that any person pictured in the submitted media (or, if a minor, his/her parent/legal guardian) authorizes CCLI to use, copy, print, display, reproduce, modify, publish, post, transmit and distribute the media and any material included in such media; and (c) you agree to indemnify CCLI and its affiliates, directors, officers and employees and hold them harmless from any and all claims and expenses, including attorneys’ fees, arising from the media and/or your failure to comply with these the terms described in this document.

8.12 CCLI reserves the right to review all media prior to submission to the site and to remove any media for any reason, at any time, without prior notice, at our sole discretion.

 

9. Prices

9.1 Subject to Change. All prices listed on the CCLI Site are subject to change without notice. For up-to-date information, please contact CCLI by telephone during normal business hours.

9.2 Taxes. All prices listed on the CCLI Websites are exclusive of all taxes. Applicable taxes will be added to the listed price at the time of purchase.

9.3 Shipping and Handling. Shipping and handling charges (“S&H Charges”) are not included in the listed price(s). All such charges will be calculated at checkout. The completion of your purchase constitutes your acceptance of the S&H Charges.

9.4 Secured Processing Partners. In order to purchase products or items (collectively, "Products") through our Online Store, you may be required to register with our processing partner, which is currently Stripe Payments. Ltd. (our "Secured Processing Partner") and create an account with our Secured Processing Partner. Your purchase of any Products and use of any services provided by our Secured Payment Partner is governed by our Secured Payment Partner's terms, conditions, and policies. We reserve the right to utilize a different Secured Processing Partner, and, in such a case, the term Secured Processing Partner shall include such different processing partner(s). We are not responsible for any Secured Processing Partner website, service, account, or information collected by such Secured Payment Partner and you are solely and entirely responsible for, and waive any claim against us for, any and all use of your accounts you may have with our Secured Processing Partner.

9.5 Billing Information. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order where there is a mismatch of information.

 

10. Orders

10.1 Processing. We will use reasonable efforts to process orders of Products (“Orders”) within 2 – 3 business days of receipt of payment (the "Processing Date").

10.2 Delivery. We will use reasonable efforts to deliver Orders within 2 – 5 business days of the Processing Date. Processing and delivery estimates do not include weekend days and federal and statutory holidays. Business days are Monday-Friday. Orders placed on weekends and federal or statutory holidays will be processed on the next business day.

10.3 Cancellation of Orders. Once you have finalized your Order, which is defined as the moment you click “Send My Order” or equivalent, you cannot cancel or change your Order. Our system is designed to process and ship, and all Orders are final, except that CCLI may cancel Orders at its sole discretion for the following or reasonably similar reasons to the following:

1. The Order cannot be shipped to the Client address provided;
2. A duplicate Order was placed by the Client;
3. The payment information provided could not be processed;
4. At the Client’s request (at the sole discretion of CCLI); or
5. An event of Force Majeure that continues for 14 days (as further set out below under the heading Force Majeure)

10.4 Notice of Cancellation. If your Order is cancelled, we will send an e-mail notice to the e-mail address you provided, explaining the reason(s) for the cancellation.

10.5 Billing. If you have already been billed for any cancelled order, CCLI will refund you at time of cancellation if in line with section 10.3 of this Agreement.

10.6 If you are interested in placing a new Order or if you have questions about cancelled Order, please contact us.

10.7 Non-Refundable. Notwithstanding the foregoing, shipping, and handling fee (Including but not limited to postage and freight charges, customs fees, and charges incurred by CCLI resulting from U.S. orders of the coaching sessions) are non-refundable.

 

11. Returns and Refunds

11.1 Class Returns and Refunds - You may receive a partial refund within the first 30 days of purchasing a class.  Refunds will be prorated based on class material usage and percentage of class completion. Shipping and handling charges are not refundable. Due to health and safety concerns, thermometers will not be refundable.  Any class materials must be in resalable condition. We will issue refund after receipt of the returned product.

11.2 There will be NO REFUNDS after 30 days of purchase.

11.3 Store Products Returns and Refunds - CCL has a 30-day return policy, beginning the day of shipment for items purchased in our store.  All items submitted for return and refund must be in resalable condition. Due to health and safety concerns, thermometers are non refundable. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.

11.4 Overview & FAQ's on Returns and Refunds Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t guarantee you a full refund or exchange.

1. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Process. If you are in need of a refund or exchange it is always best to call the office first to discuss.  Please call us at 1-800-745-8252 or email orders@ccli.org. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. Shipping returns To return your product, you should mail your product to:

Couple to Couple League International, Inc.

5440 Moeller Ave Suite 149

Cincinnati, OH 45212

4. Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

5. Late or missing refunds: If you haven’t received a refund yet, and you have an email from us stating your refund has been approved, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@ccli.org

 

12. Proprietary Rights.

12.1 The Services and any and all content and materials (including but not limited to all CCLI Products, logos, trade-marks, and all other intellectual property) posted or otherwise described on or available through the CCLI Websites or otherwise created by CCLI or its licensors and associated with the Services (collectively, the "Content") are owned by CCLI or its licensors, and are protected by applicable intellectual property and other laws (including but not limited to copyright, trademark, patent, trade secret, industrial secret, and other laws). For greater certainty, but without limitation, CCLI or its licensors own(s) and retain(s) all rights in the Content and no grant of ownership or license is granted to you. Except as provided for in this Agreement, you shall not modify, rent, lease, loan, sell, distribute or export the Content, or create or cause to be created any derivative works based on the Content, in any manner and you shall not otherwise exploit the Content in any unauthorized way whatsoever.

12.2 Usage Rules. You understand that the Services use a technology that protects digital information and that your use of the Services and materials and Content made available by or through the Services is subject to certain rules ("Usage Rules") established by CCLI and its licensors and Content providers. You agree:

1. to comply with such Usage Rules, as established by CCLI from time to time, and you agree to not violate, or attempt to violate, any of the Usage Rules.
2. to not attempt to, or assist another person in attempting to, circumvent, override, reverse engineer, decompile, disassemble, or otherwise tamper with any of the security components related to such Usage Rules for any reason whatsoever.
3. that the Usage Rules may be controlled and monitored by CCLI for compliance purposes, and CCLI reserves the right to enforce the Usage Rules with or without notice to you.
4. to not modify, or attempt to modify, any software provided, or otherwise made available to you, by CCLI or any of its licensors or providers (the "CCLI Software") in any manner or form, or to use modified versions of the CCLI Software for any purpose including obtaining unauthorized access to the Services.

12.3 Any unauthorized reproduction, publication, exportation, further distribution or public exhibition of the Services or Content, in whole or in part, is strictly prohibited. CCLI reserves the right to investigate and take appropriate legal action against anyone who, in CCLI’s sole discretion, violates this provision, including without limitation, reporting you to law enforcement authorities. Prohibited activity includes, but is not limited to:

1. activity that involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware, or otherwise permit the unauthorized use of or access to a computer or a computer network;
2. circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person in circumventing or modifying any security technology or software that is part of the Services;
3. forging headers or otherwise manipulating identifiers in order to disguise the origin of any Content transmitted through the Services;
4. covering or obscuring the banner advertisements on any CCLI Websites pages;
5. impersonating or attempting to impersonate another client, person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
6. selling or otherwise transferring any of the Services;
7. accepting payment or anything of value from a third person in exchange for your performing any commercial activity through the unauthorized or impermissible use of the Services on behalf of that person; and
8. using the Services in a manner inconsistent with any and all applicable laws and regulations.

12.4 No Resale. You agree not to reproduce, duplicate, copy, sell, trade, distribute or exploit for any commercial purposes, any portion of the Services or the Content.

12.5 International Use. Recognizing the global nature of the Internet, in addition to the foregoing, you agree to comply with all local rules and laws regarding online conduct and use of the Internet.

12.6 Linking. The creation and use of links to the CCLI Websites, and the creation and use of links by CCLI on the CCLI Websites, are governed by this Agreement, and specifically by CCLI Linking Policy, which is incorporated into this Agreement by reference, and is an integral part of this Agreement.

 

13. Disclaimer and Limitation of Liability

13.1 Your use of the Services is at your sole risk.

13.2 Any material(s) downloaded or otherwise obtained or viewed through your use of the Services is done at your own discretion and risk and you are solely and entirely responsible for any damages which may occur as a result of same, including but not limited to damage to your computer system or loss of data that results from the download of any such material.

13.3 CCLI makes no warranty that information, software and/or other material accessed or viewed using the Services will be free of viruses, bots, worms, or any other computer code, files or programs that may interrupt, destroy or limit the functionality of any computer software or hardware, or otherwise permit the unauthorized use of or access to a computer or a computer network.

13.4 CCLI is not responsible for the conduct, whether online or offline, of any user of the Services.

13.5 CCLI and/or third parties may provide links to other Internet sites or resources. Inclusion of any link or resource on the Services does not imply the approval or endorsement of CCLI. When you access such sites or resources, you do so at your own risk. CCLI has no control over third party websites or resources and such websites and resources are not necessarily investigated, monitored or checked for accuracy or completeness by CCLI. You expressly acknowledge and agree that CCLI is not responsible for the availability of such external sites or resources, and that CCLI does not endorse and is not responsible or liable for any content, advertising, products, opinions or other materials on, or available from or through such sites or resources. You further expressly acknowledge and agree that CCLI is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

13.6 CCLI and/or third parties may create and/or otherwise provide advertisements and applications to you. CCLI takes no responsibility for third party advertisements or applications that are created and/or posted on or through the Services, nor does it take any responsibility for the goods or services provided by its advertisers. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Services, including payment and delivery of related goods or services, and any other terms, representations, warranties, or conditions associated with such dealings, are solely between you and such advertiser. You agree that CCLI is not responsible or liable for any loss or damage of any sort incurred as a result of such dealings or as a result of the presence of third party advertisers on the Services.

13.7 CCLI assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any Client communication (whether via the Internet, telephone, "wireless" or any other method of communication).

13.8 CCLI is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, or failure of any email due to technical problems or traffic congestion on the Internet or on any of the Services or combination thereof, including any injury or damage to you or to any person's computer related to or resulting from participation or downloading materials in connection with the Services.

13.9 Unless otherwise expressly set out herein, the Services and Products sold through our Online Store are provided "as-is" and "as available" and CCLI expressly disclaims any and all warranties, representations and conditions of any kind, whether express or implied, including but not limited to any/all implied warranties, representations and conditions of merchantability, fitness for a particular purpose and non-infringement. CCLI cannot guarantee and does not promise any specific results from your use of the Services or Products.

13.10 No advice or information, whether oral or written, obtained by you from CCLI or through the Services shall create any new warranty, representation or condition.

13.11 CCLI makes no warranty, express or implied, that:

• the Services or Products will meet your requirements
• the Services will be uninterrupted, timely, secure, or error-free
• the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations, or
• any errors in the services will be corrected.

13.12 IN NO EVENT SHALL CCLI (or its affiliates, licensors, contractors and their respective employees) be liable to you or any third party for any direct, indirect, incidental, consequential, special, exemplary or punitive damages, including but not limited to damages for lost profit , goodwill, use, data, or other intangible losses (even if CCLI has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services or otherwise access the internet or any part thereof; (ii) the use or the inability to use any Products; (iii) the disclosure of information by Clients to CCLI; (iv) any content posted on or through the Services (v) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (vi) unauthorized access to or alteration of your transmissions or data; (vii) statements or conduct of any other client or third party, whether online or offline; (viii) spyware, malware or viruses contracted from using the internet or otherwise through the Services; or (ix) any other matter relating to the Services or the Products. Notwithstanding anything to the contrary contained herein, CCLI’s liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to CCLI for the Services or Products sold to you through the Services. In the event your jurisdiction does not allow the exclusion of the warranties, representations and conditions or the limitation or exclusion of liability for incidental or consequential damages, these provisions will be limited to the maximum amount allowed by law.

 

14. Passwords 

CCLI has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your CCLI passwords or accounts. It is your sole responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your CCLI account and password; (3) promptly inform CCLI of any need to deactivate a password. You grant CCLI and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. CCLI cannot and does not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information transmitted or received using CCLI tools and services.

 

15. Indemnity 

You agree to defend, indemnify, and hold CCLI, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

 

16. Jurisdiction 

16.1 You expressly agree that exclusive jurisdiction for any dispute with CCLI, or in any way relating to your use of the CCLI Site, resides in the courts of the State of Ohio and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Ohio in connection with any such dispute including any claim involving CCLI or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

16.2 These Terms and Conditions are governed by the internal substantive laws of the State of Ohio without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

17. Force Majeure

We will not be deemed to be in breach of these terms or liable for any breach of these terms or our privacy policy due to any event or occurrence beyond our reasonable control, including without limitation, acts of God, terrorism, war, invasion, failures of any public network, electrical shortages, earthquakes or floods, civil disorder, strikes, fire or other disaster.