Shipping & Delivery
Generally orders are processed and shipped by the next business day after receipt of your order. All online orders will be shipped via Standard Delivery. Please allow 5-7 business days for delivery within the continental US.
If you require or prefer expedited shipping, please call us at 800-745-8252 (8:30 AM – 4:30 PM EST) for availability and rates. Orders with expedited shipping must be placed before 1:00 PM EST for same-day processing.
Standard Shipping & Handling Charges
|Order Subtotal||US||Canada, UK, Ireland||International|
|up to $25.00||$4.50||US $9.50||US $24.50|
|$25.01-$50.00||$8.65||US $13.65||US $28.65|
|$50.01-$75.00||$10.00||US $15.00||US $30.00|
|$75.01-$100.00||$10.55||US $15.55||US $30.55|
|over $100||11%*||11% + US $5.00||11% + US $20.00|
|Home Study Course||$11.00||US $11.00||US $47.95
*US $32.95 (Mexico)
* 11% does not apply to Home Study Course, but it will be applied to any additional items included in your Home Study order.
We do offer quantity discounts on select items as well as special bookstore and non-profit rates. Please contact us directly for these discounts and rates.
Returns and Refunds
CCL has a 30-day return policy, beginning the day of shipment. All items submitted for return and refund must be in resalable condition; thermometers must be unopened. We will issue refund after receipt of the returned product. Shipping and handling charges are not refundable.
Thermometer Replacement Policy
If you receive a faulty thermometer, we will gladly replace it within 30 days of purchase. After this time, any problems with the thermometer should be directed to Veridian Healthcare, LLC at 866-326-1313.
Call us at 800-745-8252.