CCL Central
The headquarters of the Couple to Couple League International—commonly referred to as “CCL Central”—is located in Cincinnati, Ohio. In the early years when the League was just getting started, it was operated out of the home of its founders. After a short time, the office moved to a rented house zoned for commercial use, and then to the basement of a Knights of Columbus building. In 1995 the League took a big step and purchased its own building located at 4290 Delhi Pike in Cincinnati. The next year, a very successful capital fund raising campaign was held, and due to the generosity of our members, the mortgage was paid in full.
The staff has grown to now include 24 employees—16 full-time and 8 part-time. The Central office is divided into two primary branches: Program Operations and Business Operations.
Program Operations:
Staff members assigned to Program Operations are responsible for the development, oversight, and execution of the League’s ongoing programs, products, and services.
National and International Development. The Director of National and International Development and his assistant support our cadre of volunteers both here in the United States and throughout the world. They are our volunteers’ first point of contact when they need help from the Central Office. These staff members also coordinate the organization’s seminars to include Clergy Seminars, Physicians Seminars, and the League’s biennial Convention. [PHOTO: RICH BRAUN AND ROSEMARY OLDING]
Project Management. CCL has set an aggressive goal to update all of its primary products, services, and teaching method over the next two years. For that interim timeframe, we have reduced our developmental efforts and redirected them toward project management. Although several staff members have some projects that they manage, we redirected two staff members to become full-time project managers to help us achieve our goals. [PHOTO: SILVIA SCHMIDT AND JOHN DUMONT]
Publications Department. The Publications Department consists of a full time Director, a full-time Graphic Designer, and a part-time Spanish Publications Assistant. This department is responsible for publishing CCL’s periodicals including the Family Foundations magazine and the In-House Memo (an internal periodical for our volunteers), our line of brochures and booklets, as well as many books to include The Art of Natural Family Planning® Student Guide, Fertility, Cycles & Nutrition, The Art of Breastfeeding, just to name a few. The Publications Department also oversees the League’s website. [PHOTO: SCOTT HOFMANN AND ANN GUNDLACH]
Education Department. The Education Department directs and oversees all aspects of our teacher and promoter training to include the application, acceptance, training, and certification processes and their associated training and support materials. The Director and his full-time Counselor also author articles for our periodicals and provide counseling services for our members when a teaching couple is unavailable or needs assistance. [PHOTO: KEITH BOWER AND VICKI BRAUN]
Spanish Development. As the Spanish speaking population continues to grow in the United States, the League needs to remain abreast of the unique challenges of teaching and promoting NFP to those that do not speak English. The Director of Spanish Development is responsible for managing and directing Spanish language services, support, and outreach resources for the League. He is also the staff’s designated representative in areas where a Spanish speaker is needed. [PHOTO: ERICK CARRERO]
Business Operations:
Led by the Director of Business Operations, staff members assigned to this branch provide all the supportive functions for Program Operations, such as, budgeting, inventory control and shipment, information management, and the like.
Fiscal. The Fiscal Department has a full-time bookkeeper that maintains the organization’s financial records and prepares several financial statements. She balances the League’s bank accounts, manages employee payroll and leave, and prepares a myriad of analytical reports. Also in the fiscal department is a part-time Purchasing Agent. This individual places and tracks all orders for inventory, office supplies, and office equipment, as well as maintains all computer records of purchase orders and vendor records. [PHOTO: JACK LANGLITZ, ANITA MCDONALD AND ANNA BONAVITA]
Administrative Support. The Administrative Support Department Manager leads a staff of one full-time and three part-time employees. This Department is the first contact point for all incoming phone calls, correspondence, and general email traffic to the CCL Central Staff. On average they handle around 200 inquiries each day. They also maintain the League’s 140,000+ record database and input and process donations and product orders to be shipped. [PHOTO: PAM PULSKAMP, SANDY SPERBER, MARY DUMONT AND GINNY NIEHAUS]
Shipping & Receiving. The Shipping and Receiving Manager works with a team of two full-time and two part-time employees in the processing of outgoing shipments and mailings and incoming purchases and returns. This team receives orders and inquiries in English and Spanish by phone and email, ensures that materials are shipped to CCL s volunteers and clients in a timely and economical manner, prepares domestic and international mail and delivers it to the post office daily, provides for the assembly of CCL’s products, and manages the storage and distribution of materials for CCL’s programs. [PHOTO: SANDY SPERBER, EILEEN MARTIN, EARL MICHELS, YOLANDA FLORES AND TRACY JAMISON]
CCL’s Executive Director, who reports to the CCL Board of Directors, leads the day-to-day activities and operations of the League. The Executive Director is directly assisted by a part-time Executive Secretary. [PHOTO: ANDY ALDERSON AND PAULINE GROME]
